An online service in English that offers information on immigration services along with a direct telephone line officially initiated in operations on Thursday.

The online portal has sections on the management of requests and consultation and immigration services, the National Immigration Administration said. Can be accessed

The website will publish authorized information on the management of China immigration problems and provide real-time interaction for foreigners in the country or those about to visit, said the NIA.

The Immigration Hotline "12367" is available for people both inside and outside the Chinese continent. It will operate 24 hours a day, seven days a week, with the services available in Chinese and English.

The direct line will also allow the people they call with the query and complaint platforms of all border inspection authorities and departure and admission administrations.

Users who choose Chinese service will be able to access three options: port and border passage, input and output documents, and comments and suggestions.

Calls from outside The continent will be transferred to the NIA Immigration Services Center. The center will provide services in Mandarin, Cantonese and English to help Macao and Hong Kong residents, as well as foreigners.

According to the NIA, the border authorities made 670 million inspections of people entering and left the continent. In 2019. Due to the Covid-19 epidemic, the figure decreased last year.

In the long term, border crossings are expected to increase as globalization accelerates, which triggers the need to facilitate immigration services, the NIA said.

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